6 Principles of Excellence
Drive Student Success
— Cathleen Quick
Graduate, MBA Program
Florida Institute of Technology
Don’t let the complexities of managing an online program prevent you from providing a superior education; maintain your focus by relying on Bisk’s end-to-end support services. With demonstrated expertise and hundreds of employees dedicated to assisting your staff, faculty and students, we are unrivaled in relationship management. Bisk representatives build close relationships that encourage ongoing dialogue and enable us to provide personalized, responsive service. We equip your accounting and IT staff with training on systems integrations, train your faculty in best practices for achieving top results from the online teaching environment, and even help you track student progress and participation.
Bisk employs the very latest customer relationship management methods and software to help you recruit and retain adult learners, enabling them to focus on getting the best education possible. Our highly skilled and experienced team assists with critical aspects of the student-university relationship from day one, smoothing the path with student training and orientation before classes begin. We furnish 24/7 tech support, and function as both a bookstore and library, shipping and providing access to all the materials students will need to successfully complete their studies. In addition, we provide your university with recurring progress reports on student enrollment, retention and more, which enable us to continually improve our processes and programs to best serve you.
Easy-to-use instructional materials ensure understanding and successful navigation within the online classroom. This enables instructors and students to focus on their most important tasks: teaching and learning. Faculty members have access to course development manuals, custom video messages, LMS tutorials, online best practices and live webinar training, while students receive training through emails, videos, tutoring services and course completion strategy modules.
Bisk's Technical Support team is always available via telephone or live chat to provide guidance and answer questions. Faculty members benefit from the team's expertise as they prepare for class; students and staff can take advantage of technical support the moment class is in session.
Our on-site publishing services and warehouse facilitate the electronic coordination and shipping of all materials. We work directly with faculty to custom order textbooks, study guides and lecture media for each course. Our streamlined process also ensures timely delivery to students, providing them with everything they need to succeed.
