Student Retention Services
Student Retention Services
Supporting Higher Education Through Personalized Connections
Proven Strategies for Student Success
What sets Bisk apart? It’s our hands-on approach to guiding students through every step of their educational experience. With commitment, collaboration and enthusiasm, we energize students by building one-on-one coaching relationships that encourage academic success. Our proven strategy leads to greater engagement and student retention.
Our Services: An Overview
Dedicated University Teams
Academic Alert Monitoring
Omnichannel Communication
Retention Reporting
Strategic Planning Sessions
Reactive Student Outreach
Proactive Student Outreach
Concierge Life Coaching
Advanced Data Analytics
Technical Support
How We Do It: A Blueprint for Success
New Student Preparation
Our dedicated team of student support representatives and coaches provide support and guidance to reduce barriers to entry, helping to prepare students for the challenges and opportunities of higher education. We maintain contact with each student, making sure they are prepared and have all their required materials at the beginning of each course.
Personal Coaching and Relationship Building
Bisk knows every student is different. That’s why we offer personalized, one-on-one assistance to meet each student’s unique needs and expectations. Through these meaningful, individual interactions, we strengthen personal relationships, leading to outstanding communication, engagement and retention. In addition, we can monitor students’ participation, assignment completion and academic standing to help struggling students. We pay particular attention to each student’s education journey, helping them celebrate their achievements.
Student Retention Services and Support
In collaboration with our university partners, we ensure students remain enthusiastic, engaged and on track to meet all their program requirements. We help students coordinate and choose courses that meet their goals and our clients’ policies and procedures. We combine these personal relationships with scalable, data-driven analysis to identify any students at risk for ending their education prematurely and keep them engaged by providing emotional support and steering them toward helpful educational resources.
Engagement Tools
- Automated scheduling
- Virtual appointments
- Targeted and personalized SMS
- Automated dialing
- Consolidated reporting and analytics
- Technical support